Archives by Tag 'Customer Services'

Budget gives extra funds for UK digital research

By Dyenamic Solitions - Last updated: Thursday, March 19, 2015

UK research into digital cash could get a £10 million boost from government according to a statement in the budget yesterday. The plan to invest cash into the “opportunities and challenges” of digital currencies such as bitcoin were announced by George Osborne. It was one of several technology-related policies unveiled in the Chancellor’s speech. Others […]

Ethics of blocking ads debated

By Dyenamic Solitions - Last updated: Wednesday, December 11, 2013

Is it ethical to block adverts online- or are the ads intrusive? According to one count, 84% of the top 100 websites in the world rely on advertising to generate revenue, utilising the now long-established trade-off: use our website for free, but you need to look at some ads while you do it. On traditional […]

How to use Twitter to complain

By Dyenamic Solitions - Last updated: Wednesday, September 4, 2013

A new way of complaining about bad service using Twitter has just been created. A disgruntled customer has found a new way to use social media to take on a big corporation. Fed up with the way British Airways was handling the issue of his father’s lost luggage, businessman Hasan Syed decided to complain about […]

Amazon forced to alter pricing policy for traders

By Dyenamic Solitions - Last updated: Thursday, August 29, 2013

Amazon has been forced to alter its pricing policy for third party traders aftermid investigations in the UK and Germany.It will drop a clause banning traders signed up to its Marketplace platform from offering products elsewhere for less. The change will come into force across the EU from Friday. As a result, the inquiries in […]

Google’s tax avoidance damages it’s brand image

By Dyenamic Solitions - Last updated: Friday, June 28, 2013

Google’s brand image has been damaged by the criticism of it’s tax avoidance of taxes, a major survey of consumer attitudes has found.The search engine has plummetted over the last year in the Brand Desire research rankings of brands compiled from a survey of 12,000 consumers by Clear, M&C Saatchi’s branding agency. Google was named […]

Online terms and conditions- are they so big they are unenforceable?

By Dyenamic Solitions - Last updated: Friday, June 14, 2013

As many online companies’ terms and conditions are now being bigger than Shakespeare’s Hamlet- could it be that “unfair” clauses in agreements are unenforecable? The issue of companies’ online terms and conditions have been in the news in recent years. In December of last year Facebook’s photo sharing site Instagram updated its privacy policy giving […]

Blind Federation criticises website security tests

By Dyenamic Solitions - Last updated: Tuesday, June 4, 2013

The National Federation for the Blind says its members are unable to sign an e-petition calling for printed material to be more accessible to the visually impaired because of “Captcha” security. The petition, on the White House website, has received just 8,200 signatures. The White House says the site complies with US accessibility standards. Chris […]

“Free” computers are creating a very expensive society

By Dyenamic Solitions - Last updated: Wednesday, May 29, 2013

While people are created equal, computers are not. When people share information freely, those who own the best computers benefit in ways that impoverish everyone else. Those with the best computers can simply take knowledge, wealth and power away from ordinary people. It doesn’t matter if the best computers run schemes called high frequency trading […]

Yahoo to buy Tumblr for £723 million

By Dyenamic Solitions - Last updated: Monday, May 20, 2013

Yahoo has agreed a deal to buy the blogging service Tumblr for £723 million ($1.1 billion). Yahoo’s chief executive Marissa Mayer said that as part of its promise “not to screw it up”, Tumblr would operate independently, with David Karp continuing as chief executive officer of Tumblr. The deal is the largest made by Ms […]

3D printing- is it overhyped?

By Dyenamic Solitions - Last updated: Monday, April 29, 2013

Since 3D printing hit the world and machines have made it affordable for ordinary people, there has been no end of hype about what is will achieve.3D printing has been hailed as the next industrial revolution as the concept of mass production is rendered obsolete as it transforms manufacturing for companies like Rolls Royce and […]