Archive for 'Customer Services' Category

Online shopping increases van sales

By Dyenamic Solitions - Last updated: Sunday, April 26, 2015

The increase of online shopping has helped van sales in the UK to a record high. The Society of Motor Manufacturers and Traders said a home delivery boom had resulted in almost 100,000 vans being registered in the first three months of 2015 – 22.3% up on that period in 2014. It said 108,456 commercial […]

Google dominates search traffic

By Dyenamic Solitions - Last updated: Friday, January 16, 2015

Google accounts for over 90% of global organic search traffic-according to new research. The search engine world will continue to focus heavily on Google this year, based on recent research from Define Media Group. The consulting firm tracked traffic to 94 sites across various industry verticals between January and November 2014 and found that Google […]

Is oil price crash secret US war on Russia?

By Dyenamic Solitions - Last updated: Wednesday, October 15, 2014

Lower oil prices- leading to falling petrol prices have been great for Western consumers but are they also a secret US weapon against Russia? That’s the conclusion drawn by New York Times columnist Thomas L Friedman, who says the US and Saudi Arabia, whether by accident or design, could be pumping Russia and Iran to […]

Ethics of blocking ads debated

By Dyenamic Solitions - Last updated: Wednesday, December 11, 2013

Is it ethical to block adverts online- or are the ads intrusive? According to one count, 84% of the top 100 websites in the world rely on advertising to generate revenue, utilising the now long-established trade-off: use our website for free, but you need to look at some ads while you do it. On traditional […]

Ecommerce sales forecast for 2013 holiday season

By Dyenamic Solitions - Last updated: Friday, November 29, 2013

14 % ecommerce sales forecast to grow to $48.1 Billion for the 2013 U.S. holiday season. The first 24 days of November has seen strong desktop online spending with $18.9 billion in sales during the 2013 holiday season. The mobile ecommerce sales are expected to reach $7.1 billion, bringing the total digital ecommerce forecast spend […]

New click and collect initiative between eBay and Argos announced

By Dyenamic Solitions - Last updated: Wednesday, September 25, 2013

A new UK click and collect initiative has been launched which will mean that online shoppers will be able to order goods from eBay and pick them up from an Argos store. The “click-and-collect” scheme is being piloted by eBay in about 150 Argos shops- which is part of Home Retail Group. At least 50 […]

Microsoft upgrades Surface tablets after poor sales

By Dyenamic Solitions - Last updated: Friday, September 20, 2013

Microsoft is upgrading its range of Surface tablets following weak sales of the original models. The updates include faster processors and higher resolution screens and cameras. Both the ARM-based Windows RT version and Intel-powered Windows 8 edition are being upgraded. The firm previously posted a £560 million writedown after building more of the first-generation RT […]

How to use Twitter to complain

By Dyenamic Solitions - Last updated: Wednesday, September 4, 2013

A new way of complaining about bad service using Twitter has just been created. A disgruntled customer has found a new way to use social media to take on a big corporation. Fed up with the way British Airways was handling the issue of his father’s lost luggage, businessman Hasan Syed decided to complain about […]

Amazon forced to alter pricing policy for traders

By Dyenamic Solitions - Last updated: Thursday, August 29, 2013

Amazon has been forced to alter its pricing policy for third party traders aftermid investigations in the UK and Germany.It will drop a clause banning traders signed up to its Marketplace platform from offering products elsewhere for less. The change will come into force across the EU from Friday. As a result, the inquiries in […]

When is the best time to buy online?

By Dyenamic Solitions - Last updated: Tuesday, July 30, 2013

Knowing when the best time to buy something online could save you a lot of money. It used to be, as the saying goes, that timing was more an art than a science. But sveral new websites are using big data analytics aims to change this by telling you when the best point in time […]